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AI Agents for Customer Experience
Giga’s AI agents take action across voice, chat, and email. They complete customer requests, follow up when needed, and pursue relevant sales opportunities.
Orders, billing, accounts, and subscriptions, updated during the conversation.
Orders, billing, accounts, and subscriptions, updated during the conversation.
How it works
Bring your knowledge and tools together, follow every conversation, and use what you learn to improve your agent.
Scroll through one continuous animation. Chapter titles appear and clear as the scene transforms. Use the stage buttons to jump between Build, Observe, and Improve. When the scene rests, use the left and right arrow keys on the illustration to inspect items. Press Escape to clear the selection.
Bring your knowledge, tools, and guidance together.
Customer story
“At DoorDash, we operate at a massive scale across services, platforms, and languages. Giga leveraged usage data to deliver measurable improvements, including fewer escalations, faster resolution paths, and more efficient workflows across our teams.”
Andy FangCo-Founder, DoorDash
DoorDash result: 90%+Did We Resolve Rate (DWR)
AI agents for customer support
AI agents for email, chat, and voice.
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