Every service, recall, and roadside request answered 24/7 by voice, chat, or text, in 99 languages, booked or handed warm to a human.
One recall letter spikes call volume overnight. Callers hold, hang up, and book somewhere else, or nowhere.
More than half of transferred callers end up repeating themselves. Every repeat is a worse survey and, eventually, a lost owner.
More than half of leads, and plenty of service calls, come in after close. That's booked work and loyalty walking out the door.
Got a recall letter for my Jeep. Do I need to bring it in? Can I get in this week?
You do. It's an open safety recall, and parts are in stock. I can book Thursday 8:30am with a loaner held, or Friday at 10. Which works? I'll verify your VIN and zip.
Callers who hit hold hang up, and every abandoned call is roughly $270 in service gross profit gone. Giga picks up on the first ring, any hour, checks recall and warranty, books straight into your real scheduler, and hands your advisors back the service drive.
Every call answered on the first ring, any hour, never an IVR.
An owner calls about a recall, gets a text, messages back to reschedule, and every touch lands in a different queue with nobody owning the case. Giga makes it one conversation across voice, text, and chat, so when a person needs to step in, the handoff is warm and the history comes along.
Got the "part's in" text for my recall. Can I move my appointment to Friday?
Done, same case from your earlier call. You're set for Friday 10 AM with a loaner held. Anything else?
Your DMS is CDK or Tekion, your scheduler is Xtime or myKaarma, and some of it is browser-only with no API, which is why integration kills AI projects. Giga goes live in production in under two weeks, working even the screens your team clicks through by hand today.
Your DMS and scheduler wired in, live before the next NHTSA notice.
Resolution keeps climbing on its own, at every rooftop.
Wrong answers get caught before they're spoken, proven across 1.2M turns with zero added latency.
Want to hear it answer a recall call?
Yes, it reads and writes your DMS, CRM, and scheduler, booking real capacity and opcodes. No API? The Browser Agent runs the screen, every action logged.
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Watch Giga answer a recall, verify a VIN, and book the repair, live.
