Real-time Omnichannel

One Agent.
Every Channel.

One AI agent that remembers every interaction, adapts to every channel, and resolves with the care of your best human agent.

See how it works

Hi there! You’re chatting with Giga support

How can I help you today?

Get started

Show me how to get started
Integrate Giga to my tools
Help me fix an issue
See plans and pricing

Ask, search, request anything…

Capital.comAfriexDoorDashPostmanToastRioFlex
Meet every customer on their terms

Your customers move between channels. Giga keeps the conversation going.

One agent, one conversation, no matter where it starts or where it goes.

A routine request. A $4,200 opportunity.

Marcus messages to update his address. The agent handles it - and spots something bigger.

Chat

Instant, context-aware support across every digital touchpoint.

Built for speed.

Voice response latency

400ms

Time to production

<2 weeks

Resolution rate

98%

VOICE

Phone support that sounds like your best agent, every call.

Voice is the hardest channel to automate. Giga perfected it first - that engineering rigor carries through everywhere.

Every call feels personal, informed, and resolved.

Sub-second responses and real-time sentiment adaptation mean customers never wait, never repeat themselves, and never want to hang up.

CUSTOMER

“Hi, I need a refund.”

AGENT

“Hey! Sure, let me just check your eligibility”

CUSTOMER

Thanks a lot!

CHAT

Conversations that feel personal, not automated.

Customers don't want to navigate a decision tree. They want to be understood, guided, and resolved - instantly.

Resolution, not deflection.

Process refunds, update accounts, apply discounts, manage subscriptions. No escalation queue, no “let me transfer you.” The conversation IS the resolution.

Hi there! You’re chatting with Giga.

How can I assist you today?

Hi! I’m just curious about your capabilities
Youvia voice in 5s
Giga supports both voice and chat interactions with enterprise-grade accuracy. We integrate with your systems, follow your internal policies, and execute workflows in real time.
Would you like a brief demonstration?
Yes
Attention:permission request
To continue, Giga needs temporary access to your browser. This is used only for the demonstration and can be stopped at any time. Would you like to grant access?
JuanAI agentjust now

Every conversation is a revenue opportunity.

The agent doesn't just close tickets - it spots upsells, catches churn signals, and recommends upgrades. Support stops being a cost center. It starts generating revenue.

I’m trying to understand the business loan approval process. Can you walk me through it?

via voice in 4s

I can help you start now.

Learn more

How do I

Powered by

TESTIMONIALS
“Partnerships like this are critical to delivering better outcomes for consumers on a global scale.”
Andy Fang
Andy FangCo-founder
Read case study
A DoorDash courier handing a red insulated delivery bag to a smiling customer at their front door.
MAIL

Follow-ups that prove you were listening.

Every email reflects the full conversation - what was said on the phone, what was shared in chat. Customers feel remembered.

Every interaction informs the next.

Customers who called yesterday and chatted this morning get an email that picks up right where they left off - no gaps, no “can you explain again?”

Giga Agent

September 03, 2022 at 6:54 PM

Your Business tier proposal - save $4,200/year

To:marcus@email.comCc:Varun, Kyle, Juan
Acme Co

Hi Marcus,

As we discussed, here’s your personalized proposal.

Order (90 days)12
Current avg.$38.50/order
Business tier$30.00/order
IncludesPriority fulfillment
Annual savings$4,200
Activate Business Account
MESSAGING

Be where your customers already are.

SMS, WhatsApp, and more - the same intelligence that resolves complex voice calls, now in the channels customers reach for first.

SMS, WhatsApp, and beyond.

No separate bot, no separate logic. One agent with full resolution capability across every messaging platform your customers use.

Faster answers in the channel customers prefer.

Full resolution over text with complete conversation history - fewer calls, faster outcomes, lower cost to serve.

GET A PERSONALIZED DEMO

Ready to see the Giga AI agent in action?

See how leading enterprises deliver seamless, personalized support across every channel - and turn every interaction into lasting loyalty.